Greg’s victory was accidental. In normal circumstances he would be presented with a protocol to observe, but because nobody knew much about computers or networking, he was given freedom and no clear goal. The same, no supervising strings guided his actions, leaving him at liberty to choose methods, sources of information and time frames. Favourable position let him to uncover the biggest organisational myth, saving the department (and taxpayer) millions. It could not happen if Greg focused on one selected element of the database’s functionality, supplying feedback to one selected person, then announcing amended (fitting into schematic mentality) findings to one selected forum.